Terms and Conditions

General Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to contracts that you conclude with us as the provider (Jonas Stöllnberger) via the website www.wollig.at. Unless otherwise agreed, the inclusion of your own terms, if applicable, is objected to.

(2) A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that predominantly are outside their trade, business, or profession. An entrepreneur is any natural or legal person or a legal partnership acting in the exercise of their independent professional or commercial activity when concluding a legal transaction.

§ 2 Conclusion of the Contract

(1) The subject of the contract is the sale of goods.

(2) By listing the respective product on our website, we make you a binding offer to conclude a contract for the item under the conditions specified in the product description.

(3) The contract is concluded via the online shopping cart system as follows:

The goods intended for purchase are placed in the "shopping cart."
You can access and modify the shopping cart at any time using the corresponding button in the navigation bar.
After clicking the button "Checkout" or "Proceed to Order" (or similar), you will enter your personal data as well as payment and shipping conditions.
Finally, a summary of the order data will be displayed.

If you use an instant payment system (e.g., PayPal (Express/Plus/Checkout), Amazon Pay, Sofort, giropay), you will either be directed to the order overview page in our online shop or to the provider's website of the instant payment system.

In the case of redirection, you make the appropriate selection or input of your data there.
Afterward, you will be directed back to our online shop or shown the order summary on the provider's site.

Before submitting the order, you can review and modify the order details, or cancel the order using the browser's "back" function. By submitting the order via the corresponding button (e.g., "Order with obligation to pay," "Buy now," "Pay now"), you declare acceptance of the offer, forming the contract.

(4) The order processing and transmission of all information required in connection with the contract conclusion are automated via email. Ensure that the email address provided is accurate, and receipt of emails is not hindered by spam filters.

§ 3 Special Agreements on Payment Methods

(1) Payment via "PayPal" / "PayPal Checkout" Payment processing for payment methods offered via "PayPal" / "PayPal Checkout" is carried out by the payment service provider PayPal (Europe) S. à r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg; "PayPal"). Details on payment methods via "PayPal" are displayed on our website and during the ordering process. Additional conditions may apply, and you will be informed of these separately. Further information about "PayPal" can be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.

(2) Payment via "Mollie" If selecting a payment method via "Mollie," payment processing is carried out by Mollie B.V. (Keizersgracht 313, 1016 EE Amsterdam, Netherlands; "Mollie"). Details on payment methods via "Mollie" are displayed on our website and during the ordering process. Additional conditions may apply, and you will be informed of these separately. Further information about "Mollie" can be found at https://www.mollie.com/en.

§ 4 Right of Retention, Retention of Title

(1) You may only exercise a right of retention if it pertains to claims from the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price.

§ 5 Warranty

(1) The statutory liability for defects applies.

(2) As a consumer, you are requested to inspect the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to promptly notify us and the carrier of any complaints. Failure to comply does not affect your statutory warranty rights.

(3) If a characteristic of the goods deviates from the objective requirements, such deviation is only deemed agreed upon if you were informed of this prior to submitting your contractual declaration and the deviation was expressly and separately agreed upon between the parties.

§ 6 Choice of Law

(1) German law applies. For consumers, this choice of law only applies if it does not deprive them of the protection afforded by mandatory provisions of the law of the country of their habitual residence (favorability principle).

(2) The provisions of the UN Sales Convention do not apply.

II. Customer Information

Identity of the Seller

Jonas Stöllnberger
Anton Schosserweg 2
4460 Losenstein
Austria

Phone: +436769534547
Email: jonas@stoellnberger.com

Alternative Dispute Resolution:
The European Commission provides a platform for online dispute resolution (ODR), accessible at https://ec.europa.eu/odr. We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.

Information on the Conclusion of the Contract

The technical steps to conclude the contract, the conclusion itself, and the correction options are carried out in accordance with the "Conclusion of the Contract" provisions in our General Terms and Conditions (Part I).

Contract Language, Storage of Contract Text

3.1. The contract language is German.

3.2. The full contract text is not stored by us. Before submitting the order via the online shopping cart system, the contract data can be printed or electronically saved using the browser’s print function. After we receive the order, the order data, the legally required information for distance contracts, and the General Terms and Conditions will be sent to you again by email.

Essential Characteristics of the Goods or Services

The essential characteristics of the goods and/or services can be found in the respective offer.

Prices and Payment Methods

5.1. The prices listed in the respective offers, as well as the shipping costs, represent total prices. They include all price components, including all applicable taxes.

5.2. The shipping costs are not included in the purchase price. They can be accessed via a correspondingly labeled button on our website or in the respective offer, are shown separately during the ordering process, and are to be borne by you unless free shipping is promised.

5.3. Any costs incurred for money transfers (transfer or exchange rate fees of credit institutions) are to be borne by you in cases where the delivery is to an EU member state but the payment was initiated outside the European Union.

5.4. The payment methods available to you are shown under a correspondingly labeled button on our website or in the respective offer.

5.5. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due immediately.

Delivery Conditions

6.1. The delivery conditions, delivery date, and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.

6.2. If you are a consumer, it is legally stipulated that the risk of accidental loss and accidental deterioration of the sold item during shipment does not pass to you until the goods are handed over, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or a person otherwise designated to carry out the shipment.

Legal Liability for Defects

Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).

This General Terms and Conditions and Customer Information were created by the legal experts of the Händlerbund and are continuously checked for legal compliance. The Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warnings. For more information, visit: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.

Last updated: November 29, 2023